Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
For wholesale enquiries please email email@example.com
All approximate finished sizes are stated on the listing description. The size does not include the ribbon (if applicable)
Due to the wool blend content of the felt, our products are not suitable for washing, by hand or machine.
If you have creases in the felt you can iron them out before stitching begins on a very low heat setting. Alternatively place a cloth like a tea towel over the felt and iron over the top to avoid burning the felt.